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Service Robots 服务机器人

Delivery, cleaning, reception and inspection robots built for everyday commercial spaces.

Robot OEMs 4 tracked companies 6 related stories

Service robots take on structured commercial tasks outside the factory — ferrying dishes in restaurants, delivering room service in hotels, cleaning malls, guiding visitors and patrolling facilities. They blend mobile-robot navigation with task-specific hardware and a friendly, public-facing design.

Because the tasks are bounded and the ROI is concrete (labour shortages, night shifts, repetitive work), service robots have reached real commercial deployment faster than humanoids, and China’s makers in particular have scaled hospitality and delivery fleets worldwide.

What to watch

  • Labour shortages pulling service robots into hospitality
  • Fleet management and uptime as the real product
  • Chinese vendors scaling delivery robots globally

Key Players

Representative companies operating in this part of the value chain.

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UBTECH Robotics 优必选 Shenzhen · CN · est. 2012
Humanoid & Service

Humanoid and service robots; first humanoid pure-play listed in Hong Kong.

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Pudu Robotics 普渡科技 Shenzhen · CN · est. 2016
Service

Delivery and hospitality service robots.

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Keenon Robotics 擎朗智能 Shanghai · CN · est. 2010
Service

Delivery and catering service robots.

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Ecovacs 科沃斯 Suzhou · CN · est. 1998
Home & Service

Home cleaning and service robots.

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